Organizational citizenship behavior

Organizational citizenship behavior (OCB) is how people act when they're at work. It's about how people go above and beyond what their job requires them to do for the benefit of their team, workplace, or company. This could mean things like helping other coworkers, working extra hours, being kind to coworkers, or speaking up when something doesn’t seem right. OCB can help make a workplace better, because it encourages people to work together and make improvements.