ELI5: Explain Like I'm 5

Captioned telephone

A captioned telephone is a special phone that lets you read what the other person is saying. It has a display screen that shows the other person's words as they are spoken, like the words in a movie or TV show. This is helpful for people who have trouble hearing the other person on the phone. The captioning service is provided by trained professional captionists who type the words from the conversation as it happens, so that you know exactly what the other person is saying.