ELI5: Explain Like I'm 5

Citizens Advice Bureau

The Citizens Advice Bureau (CAB) is a place where grown-ups can go when they need help with a problem or to find information about something.

Imagine that you are playing with your toys, and you suddenly realize that one of your favorite toys is broken. You're not sure what to do, and you feel sad because you really like playing with it. Now, imagine that a grown-up has a problem too, like they're having trouble paying their bills or sorting out a problem with their landlord. They might feel just like you do about your broken toy - worried, confused, and maybe a little bit sad.

That's where the CAB comes in! They are like the grown-up version of a teacher or parent who can give help and advice. The CAB has people who are called advisors, and they are experts at helping grown-ups with all sorts of problems. They listen carefully to the problem, and then they give advice on what they can do to fix it. It's like when your teacher helps you with your math problems or your mom helps you tie your shoes.

The CAB can help with lots of different things, like:

- Money problems (like debts or difficulties with benefits)
- Housing problems (like issues with your landlord or problems with your home)
- Legal problems (like disagreements with your employer or disputes with your neighbors)
- Consumer issues (like when you're not happy with something you've bought)
- Family and relationship issues (like separation or divorce)

The CAB advisors can help grown-ups understand their rights and give them information about their options. They might even be able to write letters or make phone calls on behalf of the grown-up to try and solve the problem.

So, the Citizens Advice Bureau is like a superhero team for grown-ups who need help. They work to solve problems, help people feel less worried, and make things better.