Okay, so imagine there's a big, long chain that connects all the power plants in a country to all the homes and businesses that use electricity. The people who are responsible for making sure this chain is working properly and that everyone gets the power they need are called distribution network operators (DNOs).
Think of the DNO like the conductor of an orchestra. Just like the conductor guides the musicians to play the right notes at the right time, the DNO makes sure that the electricity flows smoothly through the chain, from the power plants to your home.
One of the most important things the DNO does is to monitor the electricity grid constantly. They look out for any problems or interruptions that might cause the power to go out, and they work quickly to fix things if something does go wrong.
The DNO also helps new homes and businesses connect to the grid if they need electricity. They make sure that the new buildings have everything they need to get power safely and efficiently.
So, the next time you turn on a light or plug in your phone, you can think of the distribution network operator who is working hard to make sure that everything runs smoothly behind the scenes so that you can enjoy using your electricity!