An emergency control centre is a place where people who are trained to help in emergencies all work together. It's like a superhero headquarters where everyone has a very important job to do for their city or town.
First, imagine there is a big emergency like a fire or a natural disaster. People would call a special phone number, like 911, to let the emergency control centre know what is happening.
At the centre, there are lots of different people with different jobs. Some people answer the phones and talk to the person who called for help. They ask a lot of questions to try and figure out what is happening and how to help.
Other people are in charge of telling the people who can help about the emergency. They might call the police, firefighters, or ambulance drivers to let them know where to go and what to do.
There are also people who are in charge of making sure everyone is safe. They might call schools, hospitals, or other places to let people know to stay inside and be careful.
While all of this is happening, the people at the emergency control centre are also talking to each other to make sure everyone knows what is going on. They use special radios or computers to stay connected with the people who are helping in the field.
Everyone at the emergency control centre has a very important job to do to make sure the emergency is handled properly and everyone is safe.