Incident tracking system

An incident tracking system is like a special notebook where grown-ups write down important things that happen at work.

Imagine you are playing a game with your friends and someone gets hurt. You would tell a grown-up what happened so they can help your friend feel better. That's what an incident tracking system does for grown-ups at work - it helps them keep track of any problems or accidents that happen so they can fix them.

When something happens at work, like a computer breaking or someone getting hurt, the grown-ups write down what happened and how it was fixed. They keep this information in the incident tracking system so they can look back at it later if something similar happens again.

The incident tracking system also helps the grown-ups find out if there are any patterns or recurring problems they need to fix. For example, if lots of people keep getting hurt on the playground, the grown-ups can look at the incident tracking system and figure out how to make the playground safer.

So, an incident tracking system is like a special notebook that helps grown-ups keep track of problems at work and figure out how to fix them.