Intention mining is a process used to try and figure out what somebody is thinking or intending to do. It uses technology, like computers and software, to look at a person's words, actions, and other clues, like the things they buy, to try and understand what the person wants or plans to do. Intention mining is used in lots of different ways and for lots of different reasons. Companies use intention mining to figure out what their customers want and need, so they can make better products and give better service. Law enforcement might use intention mining to figure out if someone is planning a crime, so they can stop it before it happens. People also use intention mining to try to predict or prepare for the future.