ELI5: Explain Like I'm 5

Long-term support

Long-term support is something that companies do to help customers that use their products. It means that after you buy a product, the company will continue to help you with it even if it's been a while since you bought it. So if you have any problems or questions about the product, they can help you out. Companies do this to make sure that their customers are happy with their purchases and keep coming back to buy more products from them.