ELI5: Explain Like I'm 5

National Arbitration Forum

The National Arbitration Forum is a big group of people who help solve problems between companies and customers. When someone has a big problem with a company and they can't solve it themselves, they can go to the National Arbitration Forum for help.

The National Arbitration Forum is like a big game of "fair play" where two teams (the customer and the company) come together to talk about their problems and figure out a solution. They follow special rules to make sure everyone plays nicely and the game is fair.

The people who make sure the game is fair are called arbitrators. They are like referees who make sure everyone follows the rules and helps both teams find a fair solution.

After the game, the arbitrators make a decision on what team won and what they should do next. The team that wins gets a special prize that helps them solve their problem.

So you can think of the National Arbitration Forum as a helpful place where people go to make sure everyone plays fairly and problems get solved in a nice way!