Business process mapping is like making a map of how a business works. It's a tool used by business owners to look at their processes and decide how to improve them. It helps them figure out what steps or tasks they need to do in order to run the business smoothly. Business process mapping usually involves drawing a diagram of the process and understanding what each step is meant to do. This helps business owners figure out how to make each step more efficient. It usually includes creating a timeline of the steps and what actions are needed to finish them. Overall, it helps business owners create a plan that can help their business run in the most efficient way possible.