3-1-1 is a special phone number that people use to call their city government for non-emergency services like reporting a broken streetlight or asking for information about garbage collection.
The "3" stands for different types of services. It means you can use the number to ask about things like garbage and recycling, roads and transportation, and water and utilities.
The "1" is for when you need immediate service. For example, if a water main breaks in your neighborhood, you should call the emergency number 911. But if you notice a water leak on the street or a pothole, you can call 3-1-1 and get help as soon as possible.
The last "1" is a way for the city government to track and improve their services. By keeping track of what people are calling about, they can identify patterns and make changes to better serve their community.
So, overall, 3-1-1 is a very useful number that helps people take care of their community by reporting small issues that need fixing or by asking for city services.