Business activity monitoring

Business activity monitoring (BAM) is like taking notes in a class. A BAM system "listens" to the activities going on in a business (like buying and selling products, making customer payments, and writing reports) and then records important information about these activities. This information can be used to help the business understand how things are working, what is going wrong, and what they can do to fix those problems. It can also help the business measure how much money they are making, how their customers are responding to their products, and how efficient the business is running.