Business process re-engineering

Imagine you have a toy car that you love to play with. But over time, you realize that it is not working as well as it used to. The wheels are stuck, the doors won't open, and it's not as fun to play with anymore. You want to fix it, but you don't know how.

Just like your toy car, a business also needs some fixing from time to time. This is called business process re-engineering, which is a fancy way to say that we need to make changes to the way we do things in a business to make it work better and more efficiently.

Let's say you have a lemonade stand. You have customers come up and ask for a cup of lemonade. You take their money, pour the lemonade, and give them their cup. But what if there are a lot of customers waiting in line? It would take a long time to serve everyone, and some customers might get frustrated and leave.

So, you decide to re-engineer your business process. Instead of taking each customer's order and money separately, you set up a self-serve table with cups, a pitcher of lemonade, and a sign that says "Pay Here." Customers can pour their own lemonade and leave their money in a jar. This way, you can serve more customers at once, and everyone gets their lemonade faster.

Business process re-engineering is just like fixing your toy car or changing the way you serve lemonade at your stand. You look at how things are working, and you find a way to make them work better. It can help businesses save time, money, and make their customers happier, just like how you can have more fun playing with your toy car when it's fixed.