Call management

Call management is like how you pick who gets to use the phone and when. It’s like when your mom or dad asks who wants to talk to Grandma or Grandpa on the phone and when they can use it. Call management helps make sure people aren’t talking over each other or using the phone when it’s not their turn. This is important for businesses and other places that get a lot of phone calls because they need to make sure they can answer all the calls and help everyone who needs it. Call management can also help the people answering the calls by telling them who is calling, what they need help with, and how urgent it is. It’s like when you were learning to share your toys with your friends so everyone can have a turn and no one feels left out.