Service desk

Okay, imagine a service desk is like a magical place where people go when they have a problem with their computer, phone, or any other technology stuff. It's sort of like a friendly superhero team that helps fix these problems. When you have a question or something isn't working right, you can call or visit the service desk, and they will do their best to help you and make the problem go away. They are like the problem-solving wizards of the technology world!