Okay kiddo, have you ever had a friend who had some really unique or strange habits? Maybe they always had to wear a certain hat or always had to eat their food in a specific order? Well, sometimes businesses are like that too!
A service idiosyncrasy is when a business has a unique, unusual, or quirky way of doing things when they provide a service. It can be anything from the way they greet you when you walk in, to the way they package your food or the way they clean your clothes.
It might seem weird or unfamiliar to you, but it's just the particular way that business likes to operate. It might be part of what makes them special or stand out from other businesses.
It's important to remember that just because a business has a service idiosyncrasy, it doesn't mean that they aren't good at what they do. In fact, sometimes it's that very unique way of doing things that makes them the best at what they do!
So, if you ever notice a business doing something in a way that seems strange or different, don't be too quick to judge. Just like your friend with the unusual habits, that might just be part of what makes that business special!