Strategic service management

Strategic Service Management is when a company looks at its services (like what it sells) and makes decisions about how to use them to reach its goals. It involves thinking about what kinds of services the company could offer, what service customers would like to buy, how to make those services better, and how to make sure the company is getting the most out of its services. For example, a company could look at the way their customers use their services and decide to improve their customer support or figure out how to make their services more efficient. Strategic Service Management helps companies make the right decisions about how to use their services to make the most money and reach their goals.