ELI5: Explain Like I'm 5

Automated computer telephone interviewing

Automated computer telephone interviewing is like talking to a computer on the phone. The computer asks you questions, and you answer by pressing buttons or speaking into the phone. It's like playing a game or having a conversation with the computer. This is often done by companies or organizations that want to ask a lot of people the same questions without having to talk to them all individually. It's faster and more efficient than having a real person ask the questions. However, it's important to remember that the computer is programmed to ask certain questions and may not be able to understand everything you say. But don't worry, the computer will always try its best to understand you and give you the right prompts to answer the questions.