Balanced scorecard

A Balanced Scorecard is a way to measure how well a company or organization is doing. It looks at four different areas: Financial, Customer, Operations, and Learning and Growth. In each area, there are goals the organization sets to track how well it is doing in each area. The scorecard is like an report card with 'A's and 'F's - if the organization meets its goals, it gets an 'A', and if it doesn't, it gets an 'F'. This lets everyone see how the organization is doing.