Computer-assisted telephone interviewing

Computer-assisted telephone interviewing is when a grown-up uses a special computer program to ask questions over the phone. The computer helps the grown-up by making sure they ask the questions in the right order and it records the answers the person gives. This helps the grown-up keep track of what the person on the phone is saying so they can use that information to help make decisions or learn about something. It's like having a really smart robot helper who helps the grown-up talk to people on the phone and keep track of what they say.