Customer communications management

Customer Communications Management (CCM) is a way to manage the way companies communicate with their customers. Companies need to send out important information like bills, letters, and other documents. CCM can help make sure that companies send out these documents quickly and accurately, and in a way that keeps the customer informed. It can also help companies manage the process of collecting and managing customer data, and create customer profiles. CCM helps companies save time and money, while providing better customer service.