ELI5: Explain Like I'm 5

Technical support

Technical support is like having a big brother or sister who knows a lot about computers and phones. When something is wrong with your computer or phone, technical support can help you fix it.

For example, if your computer is running slow or not starting up properly, technical support can help you troubleshoot the issue. They will ask you questions and follow steps to figure out what's causing the problem. They might tell you to click on certain buttons or restart your computer.

They can also help you with other problems like setting up printers or installing software. Technical support is there to help you with all the complicated things that make your computer work.

They have special tools and techniques to help them find and fix issues quickly. If they can't fix the problem, they might send you to someone who can help you in person.

Remember, technical support is your friend and they want to help you! Don't be afraid to ask them questions or tell them what's going on with your computer or phone.
Related topics others have asked about: