ELI5: Explain Like I'm 5

Help desk

A help desk is like a customer service desk for computer and technology problems. It's where you go when you have a problem using your computer, phone, or other electronic device. A help desk is usually made up of people who are trained to be very knowledgeable about different types of technology and how to fix any issues. They can answer questions you have and provide step-by-step instructions to help you solve whatever problem you're experiencing.
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