Telephone counseling

Telephone counseling is when someone talks to a trained helper on the phone about their problems or feelings. It's like when you call your friend to talk about your favorite toy or game, but instead you talk to someone who knows how to help you feel better. They listen to what you're saying and give you advice on how to solve the problem or how to feel better. You don't have to go anywhere to talk to them, you can just call them from the comfort of your own home. It's like having a friend who's really good at helping you deal with difficult or confusing feelings, but they're on the phone instead of in person.