Business process outsourcing in the Philippines

Business process outsourcing (BPO) in the Philippines is like asking someone else to help you do your homework or clean your room, but instead, it is a big company asking another company to help them with some of the tasks that they cannot do themselves.

Let's say you have a big toy collection, but you cannot keep them organized all by yourself. You ask your friend to come over and help you sort them out. This is what outsourcing is: asking someone else to help you do something that you can't or find difficult to do yourself.

Now, let's imagine that the big company has a lot of tasks to do, like booking flights, answering customer calls, or managing their finances. Instead of doing everything in-house, they can ask another company (often located in the Philippines) to do some of these tasks for them. This is called Business Process Outsourcing.

The Philippines is known for being one of the top countries when it comes to BPO. The country has a lot of skilled workers who are fluent in English and are familiar with western culture. This makes the Philippines an excellent outsourcing destination for companies from the United States, Europe, and Australia.

In summary, business process outsourcing in the Philippines means that companies from other countries hire Filipino workers to help them with tasks they cannot do themselves. It is like asking a friend to help sort out your toys, but with a much bigger scale.