Okay kiddo, have you ever gotten a sticker or a prize for doing something good? Well, sometimes grown-ups do something good too, like buying things from a store. When they do this, the store gives them points or rewards so they keep coming back to buy more things. This is called a loyalty program.
So, let's say your mom buys groceries from the same store every week. The store might give her a card and scan it every time she buys something. Every time she buys something, she gets points added to her card. When she has enough points, she can use them to get something special for free, like a toy or a discount on her next purchase.
Some stores also have levels in their loyalty programs. This means that the more your mom buys from the store, the better the rewards she can get. It's like moving up levels in a video game, but instead of winning a game, your mom gets better prizes like free movie tickets, gift cards, or even a trip to a cool place.
Loyalty programs are a way for stores to say "thank you" to people for shopping with them, and also to encourage them to keep coming back. They want to make sure that your mom likes shopping at their store better than other stores, so she'll keep coming back and buying things there. And the more she buys, the more rewards she can get. It's a win-win for everyone!