Organizational performance

Organizational performance is how well a group or company is doing in achieving its goals. Think of it like a game of soccer, where the team's performance is judged by how many goals they score and how well they work together as a team.

For a company, goals can be things like making money, achieving growth, improving customer satisfaction or increasing employee satisfaction. Just like in soccer, if a company is achieving its goals, it means the performance is good.

To measure organizational performance, companies use tools like key performance indicators (KPIs) and metrics. KPIs are like the scorecards in soccer, they keep track of progress toward goals. Metrics, on the other hand, are like the details of the performance, such as how long it takes to complete a task, how much money is being spent on a project, and how many customers are happy.

To improve organizational performance, companies need to analyze their KPIs and metrics and see where they are falling behind. Just like in soccer, if the team is not scoring goals, they need to practice more, work on their technique and communicate better.

In short, organizational performance is about how well a group or company is doing in achieving its goals, and companies can use tools like KPIs and metrics to measure and improve performance.