ELI5: Explain Like I'm 5

Quality management system

A quality management system is a way of making sure that things are done correctly. It is like having a checklist to make sure that everything is done in the best way possible. For example, if a company makes chairs, they may have a quality management system that includes checking every chair to make sure that they are sturdy and safe to use. This way, customers know that they can trust the product they are buying.