Affective labour

Affective labor is when people do a job that involves making other people feel good. This kind of job might include things like being a teacher, a nurse, or even a customer service person. People who work in affective labor jobs make sure to be pleasant, friendly, and understanding to the people they are working with. They might give someone a hug, listen patiently to their problems, or cheer someone up when they are feeling down. Affective labor is about creating positive relationships with people to make their experience better.