ELI5: Explain Like I'm 5

Computer emergency response team

A computer emergency response team (CERT) is like a team of superheroes that helps people when their computers run into problems. They can help people when they have problems like their computer won't work, their information is lost, or their computer has been hacked. They can even help people if someone has been doing bad things on their computer, like sending emails with bad words or looking at things they shouldn't look at. The CERT team helps people find out what happened so that it doesn't keep happening. They also try to help people fix the problem and make sure it isn't happening to other people.