ELI5: Explain Like I'm 5

Workplace listening

Okay, so listening at work means paying attention to what other people are saying when you’re working with them. It's like when you're playing with a toy, and your mom or dad tells you to clean up your room. You have to really listen to them to understand what they are saying.

When you’re at work, listening is important because it helps you understand what your coworkers, customers or boss are saying. When you listen carefully, you can do what they want you to do, and it helps you do a great job.

Good listeners make sure they look at the person talking, so they know that they are really interested in what they are saying. They nod their heads and make noises like ‘mmm-hmm’, which shows that they are listening and understand what the person is saying.

Sometimes it’s hard to listen at work because the environment might be noisy or busy. But, it’s important to try your best to listen, ask questions if you don’t understand something and repeat what you heard to make sure you got it right.

Remember, listening carefully at work is like putting together a puzzle. You need all the pieces to be able to complete the whole picture, and listening is one of the most important pieces of the puzzle.